Product Updates for July

Big plans for Sign Up process. We’re starting with Waivers!

Normally, we try to do one update per month.  Our developers decided to take some time off over Christmas so that kind of put a crimp in things.  We launched our last update a couple weeks ago.  We’ve been trying to catch up.  This is a single feature release, but the beginning of a set of Client Sign Up Flow enhancements that will come next.

Waiver Enhancements

If you are using the current waiver process, then you know that it was a very simple design.  Your client clicks on a link to the waiver to view it.  The system opens a new browser tab to do this.  That is a simple process, right?  Unfortunately, some users still get lost.  They don’t realize they are on a new tab and have a hard time getting back to the original flow.  Our new solution solves this issue.  You can paste your waiver content into Fitli and we will display it within the flow of the application in a clean and user friendly manner.  They read it and click close.  Done and on to the next step.  More to come in this general area.  For more info on how this works, check out the Waiver FAQ.

3 Months Free Promotion is ending 

Switch your subscription from Monthly to Annual before January 31, 2018 and get 3 Months Free.  Interested?  Send an email to support@fitli.com to get your questions answered or to request the change.

Happy New Year! Welcome to the first Product release of 2018!

It’s a new year and we have big plans for the product.  But, even the longest journey starts with a single step.  Enjoy the first update of the year!

Emergency Contact Info

We start off with a quick update to the contact info.  As with most of our updates, this was a popular request.  Now the client profile includes fields for Emergency Contact Info.  This includes the Contact Name, Relationship, and Phone Number.

Sales Report Update

Another request fulfilled.  We have added a new field to the exported sales report to include the name of the trainer on drop in purchased sessions.

Quick Booking

You know when you need to book somebody into multiple classes.  You click on the class, then find the customer and add them to the class.  Then you go find the next class and do it again.  Ouch!  That is now a thing of the past.  With the new Quick Booking feature, you can book your customer into future classes in about 5% of the time it took before.  Saving time, saves money!  Your customers can do this too so it should lead to increased bookings and quicker utilization of packages and sessions.

Check out our FAQ on how this works HERE.

3 Months Free Promotion

Switch your subscription from Monthly to Annual before January 31, 2018 and get 3 Months Free.  Interested?  Send an email to support@fitli.com to get your questions answered or to request the change.

Kicking off November with a few product updates

We are making the rounds today with several random improvements that many have been asking for.  Onward and Upward.

Waiver – Click Required

For our more risk averse customers, we’ve made a small enhancement to the online waiver functionality.  As the title says, you now have the option to require that the client click on your waiver link in order to accept the waiver.  Nothing can guarantee they will read it, but at least you can go a step further and increase your legal protections.  This is probably the part where we should have a bunch of small print saying we are not lawyers and in no way assert that our product will protect you from lawsuits… yada yada…  Learn more here

User Role – Give them data

For most of you, the user roles we have previously provided work well enough.  But, not everybody is the same.  We’ve added a new role which includes ‘Reporting’ along with the Professional Full Access profile.  Knowledge is a powerful tool. Yield it wisely. 🙂

Package & Membership Deep Links

This is the first of probably many ‘deep links’ that we will be developing over the next several releases.  What is a deep link?  It’s a link that you can generate from Fitli that you can put on your website and take users directly to a specific page within the application.  The first one we are launching tonight will allow you to generate a link to either a list of all packages and memberships or a single package/membership.  This is useful if you’d like to promote you packages/memberships on your website and have a “buy” or “purchase” button which will take the user directly into the Fitli purchase flow for that item.  See a bit more on the help desk.

Customer Export

Yes.  You read right.  You can now click a button and get a full export of your customer list in CSV format.  This export will include all data that you have in the system about this customer from contact info to notes.  Use this file to load directly into your email program such as Mailchimp of Constant Contact to keep things in synch.  This one is kind of self explanatory, but if you want to read more, you can do it here.

Don’t forget. Save money with our new Annual Billing option

Many of you may still be on a Free Trial.  Others are on a Monthly Billing Plan.  We are introducing Annual pricing.  Of course, you save money by going Annual.  So, if you are pretty happy and expect to be with us a while, the Annual Plan may be a good option.  See the Annual Pricing options at the Pricing Section of the website. Then, if interested, just send a message to support@fitli.com to let us know you’d like to change.

Help – Easier than ever

We are always happy to answer your questions.  But, we are not available 100% of the time and we know that one or two of you like to figure things out for yourself.  You probably already know we have a help desk.  We keep mentioning it.  Now, you can get there directly from the Fitli app from the pull down menu in the top right on the web.  If you are super excited and can’t wait, go now and  Visit the Helpdesk!

New Look and Feel for Fitli

Fitli Product Updates – June 2017

To wait or not to wait… that is the question… the question you will have to ask yourself after this release.

Wait no more.  Waitlist is here.

We are super excited to launch the next big booking enhancement in as many months.  Only 3 weeks ago, we launched the first iteration of Check In.  It’s a very simple approach to start with.  A class is full.  A customer gets added to waitlist.  If a spot opens due to either cancellation or change in capacity, everybody on the waitlist gets notified.  At that point it’s first come first serve to book the open spot.  We wish you many full classes. Learn more here

Edit to your hearts content

As always, we hear you and respond with changes. There are many places in the software that were once un-editable either after saving or, in the case of a session, after the session occurred.  Starting today, you will be able to edit pretty much anything about a session at any time.  That includes capacity, instructor, clients, check in, and facility.  With great power comes great responsibility.  In other words, be careful. We’ll help where we can, but it’s in your hands now. 🙂

Don’t forget. Save money with our new Annual Billing option

Many of you may still be on a Free Trial.  Others are on a Monthly Billing Plan.  We are introducing Annual pricing.  Of course, you save money by going Annual.  So, if you are pretty happy and expect to be with us a while, the Annual Plan may be a good option.  See the Annual Pricing options at the Pricing Section of the website. Then, if interested, just send a message to support@fitli.com to let us know you’d like to change.

More on chat and support

Last time we talked about the new chat feature.  We have decided to invest further in this capability and started moving our entire support process to the new system. Starting today, you will see links to the new FAQ.  We will also be able to point you to articles and videos right there in the chat box.  We do still need to sleep once in a while, so we can’t guarantee we’ll be there to answer 24/7, but we’ll always respond to you as soon as possible.  Visit the new Helpdesk!

Using Your Smartphone For Tennis

The smartphone has revolutionized how we do business and organize our lives. Here at Fitli we believe that being mobile-friendly is the key to success and can be applied to every aspect of your life. In this post we look at how the smartphone can be used to enhance one of the world’s most popular sports: tennis.

Scheduling a Match

Here at Fitli we believe that finding the time to exercise is a vital part of success. Scheduling a match is often the most frustrating part of tennis as you need to find a game to fit your busy work schedule. Smartphones can be used in a number of ways from finding local tennis clubs to creating tennis groups with your friends.

One site that you may want to invest some time in visiting is the Global Tennis Network. Love Tennis Blog states that the site is the biggest tennis database in the world, operating in 80 countries with over 1600 networks and over 55,000 players. The Global Tennis Network is mobile friendly making it a convenient way to find and book a tennis match.

Live Scores

The smartphone has changed the way we interact with our favorite sports. Can you remember a time when you didn’t have instant access to every match result? The APT/WTA Live app is considered to be the best apps for keeping up with the latest results from every tennis tournament across the globe.

The next big tournament is the Wimbledon Championships this July and tennis fans will be looking to keep up with the scores.  In Dan Weston’s preview of the tournament, a feature article he wrote for British news website Betfair Tennis, he believes that Andy Murray is the player to beat in the tournament. A live score app like APT/WTA Live will ensure that no match is missed, and you’ll be able to keep up to date with Murray’s matches in real time.

Training

Finding a tennis coach can be expensive and inconvenient. Smartphone technology has made sports coaching more accessible. It is now possible to use your phone as a virtual coach. For example,  smartphone advice site Android Headlines recommend the app Tennis Training. The app includes video tutorials on different shots and techniques as well as detailed workouts that go from beginner to advanced level.

You can also get live feedback from your performance using a variety of special gadgets that links directly to your smartphone. These can include everything from sensors that attach to the end of your racket to monitor your racket swing, speed, and power, to sensors in your shoe that calculate the number of calories burned and distance covered. When it comes to improving your tennis game the smartphone is an invaluable tool.

Entertainment

Sometimes you won’t have time to get to a court but will still have that need to play tennis. There are plenty of tennis games available on smartphones that allow you to indulge in your tennis requirements. FreeApps For Me created a list of the 15 best tennis games available that include a large selection of simulations. No matter where you are a game of tennis will at your fingertips.

For a more efficient approach to running your fitness business, check out www.fitli.com today.   You can also sign up for a free demo. Contact us for more information about your fitness business a success.

Fitli provides fitness and wellness businesses a suite of web-based tools  focused on mobile and online booking and scheduling. Fitli offers software for yoga studios, personal trainers, pilates studios, or any other type of fitness or wellness business.