WE LOVE OUR CUSTOMERS. IT’S MUTUAL.
“This has been a fabulous experience from the start. The reps have been so extremely kind, prompt with help and thorough. Any question or concern that I have, is answered quickly through their customer service chat feature. I never thought I would be in love with my studio management company but I am.”
“Customer service is supreme. Easy for clients to use. Better cost than competitors.”
“By the way, since I’ve started using Fitli, my attendance has more than doubled!”
“…and you were right – I was being ripped off by MB Merchant’s hidden fees and cloak and dagger approach to their statements. It hit me two months after closing my accounts with them, I was still being charged more than 50% of what I paid monthly with auto renewals! I was stunned!!!”
“I have been so pleased with the customer service in helping get my accounts set up. They are top notch when you need help they respond quickly which is important for a company. Highly recommend Fitli!”
“Amazing! Easy to use for both myself and my clients, which has increased my profits. Super Customer oriented.”
“This start up company is doing a great job of competing with some of the larger, corporate software companies out there. The customer service is unbelievably awesome. If you need something figured out, they will make it happen for you!”
“I don’t think I’ve ever looked forward to writing a review in my life but there is always a first for everything and FITLI more than deserves this review! If you are looking for ease in set-up and use and for incredible customer service, this is an excellent choice!”
For me, the ability to have a problem solved in a timely manner is high on my list. Even over the weekend, I didn’t expect a response until today but got replies in less than an hour. That is excellence in my book and was a key factor in my switch.