To wait or not to wait… that is the question… the question you will have to ask yourself after this release.
Wait no more. Waitlist is here.
We are super excited to launch the next big booking enhancement in as many months. Only 3 weeks ago, we launched the first iteration of Check In. It’s a very simple approach to start with. A class is full. A customer gets added to waitlist. If a spot opens due to either cancellation or change in capacity, everybody on the waitlist gets notified. At that point it’s first come first serve to book the open spot. We wish you many full classes. Learn more here
Edit to your hearts content
As always, we hear you and respond with changes. There are many places in the software that were once un-editable either after saving or, in the case of a session, after the session occurred. Starting today, you will be able to edit pretty much anything about a session at any time. That includes capacity, instructor, clients, check in, and facility. With great power comes great responsibility. In other words, be careful. We’ll help where we can, but it’s in your hands now. 🙂
Don’t forget. Save money with our new Annual Billing option
Many of you may still be on a Free Trial. Others are on a Monthly Billing Plan. We are introducing Annual pricing. Of course, you save money by going Annual. So, if you are pretty happy and expect to be with us a while, the Annual Plan may be a good option. See the Annual Pricing options at the Pricing Section of the website. Then, if interested, just send a message to firstname.lastname@example.org to let us know you’d like to change.
More on chat and support
Last time we talked about the new chat feature. We have decided to invest further in this capability and started moving our entire support process to the new system. Starting today, you will see links to the new FAQ. We will also be able to point you to articles and videos right there in the chat box. We do still need to sleep once in a while, so we can’t guarantee we’ll be there to answer 24/7, but we’ll always respond to you as soon as possible. Visit the new Helpdesk!